Terms & Conditions

Terms and Conditions

Welcome to Opalox. These Terms and Conditions govern your use of our website and services. By accessing or making a purchase from Opalox, you agree to comply with and be bound by the following terms:

1. General Information

Opalox is a sportswear brand dedicated to providing high-quality football kits and accessories. We offer products for sale through our website, and by placing an order, you agree to be bound by these Terms and Conditions.

2. Product Information and Availability

  • We make every effort to ensure the products listed on our website are described accurately. However, we do not warrant that the product descriptions, images, or other content are error-free.
  • Availability of products is subject to change, and we reserve the right to modify or discontinue any product without prior notice.
  • All products are subject to availability, and we cannot guarantee that an item will be in stock at all times.

3. Pricing

  • All prices are listed in GBP and exclude any applicable taxes or shipping fees.
  • Prices may change at any time without prior notice. You will be charged the price shown at the time of checkout.
  • Any customisations, including logos and design requests, may incur additional charges, which will be communicated before processing your order.

4. Order Confirmation

  • After placing an order, you will receive an email confirmation with the details of your purchase.
  • If we are unable to process your order due to stock availability, errors in product information, or payment issues, we will notify you as soon as possible and refund any charges.

5. Shipping and Delivery

  • Shipping costs are calculated at checkout based on the delivery method and location.
  • Delivery times vary depending on your location. Once your order has been processed, we will provide tracking information.
  • We are not responsible for any delays caused by the postal or courier service, or due to any unforeseen circumstances.

6. Returns and Refunds

Please refer to our Returns and Refunds Policy for detailed information on how to return an item and receive a refund.

7. Custom Orders

  • Custom orders, including personalised products (e.g., kits with team logos), are final and non-returnable unless there is a defect or error on our part.
  • It is your responsibility to ensure the accuracy of the designs and logos you submit for customisation. We are not liable for errors in custom orders that are made according to your specifications.

8. Intellectual Property

  • All content on this website, including text, images, graphics, logos, and designs, is the property of Opalox or its content suppliers and is protected by copyright laws.
  • You may not use, reproduce, or modify any part of our content without written consent from Opalox.

9. Limitation of Liability

  • Opalox is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
  • We make no warranties or representations regarding the performance or functionality of the products we sell.

10. Account Security

  • You are responsible for maintaining the confidentiality of your account details, including your username and password.
  • You agree to notify us immediately of any unauthorized use of your account.

11. Privacy Policy

Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page, and you agree to be bound by the updated terms.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at: